Parent Handbook

Hours of Operation

Our centers are open from 7:00 AM to 6:00 PM, Monday through Friday. Before and after care is available during these hours for school-aged children. Summer camp operates from June to August with flexible scheduling.

Per LDOE requirements (Bulletin 741, §705), our Pre-K program operates a minimum of 180 days per year. Full-day programs provide at least 330 minutes of instruction (excluding recess, lunch, and breaks), while half-day programs provide 165 minutes.

Tuition and Fees

Tuition varies by program and location. A detailed fee schedule, including registration fees, weekly rates, and additional charges (e.g., late pick-up fees), is provided upon enrollment. We offer a refund policy for withdrawals with 30 days’ notice, less a processing fee. For specific details, please contact us at 985-710-5145.

Illness Policy

Children must not attend if they are experiencing symptoms of illness (e.g., fever, cough, vomiting). Parents will be notified immediately if a child becomes ill during the day and must arrange pick-up within one hour. We follow state guidelines for communicable diseases, including reporting requirements, as mandated by the LDOE.

Emergency Procedures

We conduct regular fire drills and have emergency evacuation plans for each location. In case of an emergency, parents will be notified via phone or email. Emergency contact information must be kept up-to-date in your child’s records.

Child Safety

We maintain appropriate staff-to-child ratios at all times, with a maximum of 35 children per class (except for activity classes like physical education), per LDOE standards (Bulletin 741, §707). Staff are trained in mandatory reporting of child abuse or neglect, and any concerns are reported immediately to the appropriate authorities.

Seclusion and Restraint

Per LDOE Bulletin 1508 and Bulletin 1706, seclusion and restraint are used only as a last resort for students with disabilities posing an immediate risk to self or others. Seclusion occurs in a designated safe space, and physical restraint limits movement only when necessary. Mechanical restraint is prohibited, except for prescribed protective devices. All incidents are reported to the LDOE within 24 hours. Written guidelines are available upon request.

Communication

We provide regular updates on your child’s progress through daily reports, emails, and parent-teacher conferences. Parents are encouraged to attend events, such as open houses and family days, to stay engaged in their child’s experience.

Record Access

We maintain accurate records of your child’s registration, attendance, and health information, as required by LDOE (Bulletin 741, §505). Parents may request access to these records at any time by contacting the directors. If the center closes, an up-to-date copy of the student record will be provided to the parent or receiving school upon request.

Daily Transportation

We offer daily transportation for before and after care children, with written parental consent required. Parents must complete the Daily Transportation Authorization Form, providing pick-up/drop-off locations, schedules, and emergency contact information. Vehicles meet state safety requirements, including seat belts and child safety seats where applicable.

Field Trips

Field trips are organized to enhance learning experiences, with written parental consent required for each trip. Parents must complete the Field Trip Authorization Form, providing emergency contact information and medical consent. Staff-to-child ratios are maintained during field trips, and safety protocols are strictly followed.